Image Image Image Image Image Image Image Image Image

Tips and Tricks -

How-To’s, Tutorials, Simple writing tips, SEO tips, List Posts, definition posts,

A Few New Tutorial Videos

April 23, 2013 | By | No Comments">No Comments

The new iteration of Relaborate is going through a number of changes. We’ve made a few quick videos for those of you testing the private beta. We’ll probably have to switch out these videos again soon, but if you are currently using the private beta, these may help – at least for a little while.

If you haven’t asked us to upgrade from your current version in order to test the beta, then the features you’ll see in these videos may make you want to. Just send an email to Andy and we’ll get you set up with a demo and switch over your account.

Look for more videos, as well as a post that describes all our new features and improvements, in the coming weeks.

What We’ve Learned – Lessons From Our Top 6 Posts

March 25, 2013 | By | No Comments">No Comments

Whenever we write articles for our social channels, we test a number of different content marketing strategies and tactics to see what our readers respond to. As we head towards the second quarter of 2013 and start to plan our new editorial calendar, it’s a good time to look back at the last 12 months and see what Google Analytics can tell us about the topics and tactics that resonated most strongly with our audience.

Now, over the course of the last year our Twitter followers increased from 300 to almost 3000, so this exercise isn’t exactly an apples to apples comparison. We have to take the numbers and add a pinch of salt before we start cooking with them.  But, we can make some reasonable conclusions about what made these six posts work, and how we can replicate these successes in the upcoming quarter.

Turning Culture Into Content - (aka The Eventbrite Explosion)

EVENTBRITEIn August of 2012, we went up to Vancouver to attend the Grow Conference, an event attended by venture capitalists and start-ups on the West Coast and across Canada. One of the speakers was Julia Hartz, the COO of Eventbrite. While the rest of the room tweeted 140 characters about what Julia was saying, we went an extra step.  We wrote and published a quick blog post about the presentation, and tweeted that link. Eventbrite then retweeted that link to their 140,000 followers, and the result was an accidental test of how much our Web server could handle. Unfortunately, it was a test we failed.  It’s hard to know exactly how much traffic we would’ve gotten if the Web site had stayed conscious, but we learned an important formula. Don’t just tweet about influential people, write a blog post about them and tweet that link. You will get syndicated and see targeted traffic get to (or try to get to) your site.

Marketing Lessons the NFL Can Teach Your Company – (aka The Football Post)

We wrote a post in December, right around the time the NFL playoffs were starting.  We covered the topic of what a company’s marketing department could learn from the NFL. We also did a little test by placing the article in the Outbrain network, putting a maximum bid at $.04 per click.

Because we put the term “NFL” in our title and because the NFL was such a popular topic that week, there were enough impressions being delivered through the Outbrain network that our ridiculously low bid of $.04 per click actually made it into a lot of published content.  As a result, our daily visits increased by hundreds of percent.  The traffic was pretty unqualified and we didn’t see much of an uptick in trials, but we learned a valuable lesson about how we *could* use Outbrain to drive traffic if we wanted.

You Don’t Know What You Know – (aka The Christmas Wish Post)

santa-eIt was around Christmas 2012 when we put this short post on our site. It was basically a plea to our colleagues and connections to write more blog posts, because we were tired of reading Top 5 lists like this one (ironic, I know…) We plugged it through LinkedIn with some sort of intro tagline of, “This is all I want my smart friends to get me for Christmas this year.”  The result was a good rumble through our social networks, with a high number of retweets. Maybe people reasoned that we considered them among the “smart people” we know and wanted to turn it into a passive self-compliment. Regardless, it worked for us.

Recipe for Success: The Anatomy of a Great Blog Post

recThis 7-part “How-To” goes all the way back to June 2012.  It’s a post that the team spent a lot of time on, carefully selecting the seven most important aspects of writing a blog post.  They then spent an equal amount of time showing examples and creating great visuals.  The lesson learned here is that how a post looks, and what kind of references you provide, can be just as important as what you write.

How to Attain Incredible Growth, You Ask?

There’s a lot of controversy around the Relaborate offices about the reason this post from December was so successful, and continues to generate traffic to this day. On one hand it is an extremely well written article, packed with useful data, and visually appealing. And much of the data comes in bite-sized bullets which can easily be tweeted. So from A to Z, it’s a perfectly executed piece.

Now on the other side of the room…you hear an argument that the title of this post, coupled with our usage of Outbrain on pop culture sites, drove a different type of traffic to our site – the kind of traffic that was not looking for help with their content marketing…

Is Content Marketing Replacing Online Advertising?

The power of this February 2013 post was that we took two very important topics to our target audience, and developed an argument that people had to take a stance on.  The title also includes popular terms that our audience monitors in their Twitter tools.  This combination of a provocative title with a broad reach delivered a post with a long shelf life. Unlike most posts that have a huge spike on day one and fade out, this post has had 3 different days in which traffic spiked – what we like to call “rolling thunder.” This means the article continues to be forwarded, and each time it reaches someone with influence, we see another influx of traffic.  It is also packed with statistics that readers are able to use for smaller versions of their own posts.

Conclusion:

So those are some of the key things we’ll try to replicate next quarter:

  • Write about influential people who have a strong social presence.
  • Spot the trending topics our audience cares about.
  • Make people pick a side to an argument.
  • Use some smart ways to syndicate articles cheaply.
  • Make sure the posts look visually appealing.
  • Spend time doing research. Any primary data you can share is even better.

Let us know if you have any tips of your own to share.

How to Increase Click Through Rate for Your Blog Posts on Social

January 18, 2013 | By | No Comments">No Comments

get more clicks on facebook and twitter (600x398)

Companies that are creating, optimizing and promoting their blogs receive 55% more traffic and 70% more leads than those that don’t. On that note, besides creating quality content and using engaging headlines, I’d like to share a few other tips on how to get the most out of promoting your blog posts on the social web.

Getting more clicks on Facebook

When sharing your content on Facebook, it is encouraged to upload a photo instead of just posting a link. According to Hubspot, photos on Facebook Generate more engagement (and more clicks, if the image is linked out to a page).

facebook photos engagement chart

When it makes sense to share your blog post to a Facebook page, make sure you provide some context explaining what’s interesting or useful, and why readers should click over to your site. Also, posting about your article more than once is not a good idea on Facebook. Obviously, Facebookers don’t appreciate spam or over-promotion, and it can hurt your Edgerank.

Getting more clicks on Twitter

Twitter is a river of content madness. Contrary to Facebook, if you want to get traction from this platform it’s advised that you promote your content multiple times. Twitter is ephemeral – not all of your followers are going to see your tweets each time you post. Thus, it’s useful to tweet out your link more than once, spaced out over time. Plus, it’s important to change the messaging of each tweet, and not just re-use the original tweet. You can be clever in how you change the text in 2nd and 3rd tweets.  For example, “For our friends in Europe who may have missed this…” or “We’ve had great response to this post ……. Would love to hear your thoughts as well.”  The more conversational you can be, the better results you will generate.

Now, here is a quick tip I learned from CEO Rand Fishkin , and confirmed by DanZarrella‘s chart below. Where you place the link of your blog post in your tweet has an impact on the number of people that click on it. Knowing this, experiment with link placement in your tweets to get the most out of promoting on Twitter.

twitter ctr heat map

The other channel I wanted to cover was LinkedIn, but I haven’t yet found any data or experimented enough with CTR strategies on this platform to share any tips.

If you’re stopping by this post and have some LinkedIn tips for higher click through rate, (not on ads) but profile and page updates, please share them in the comments below. Collaboration is key for success! :)

 

How to Tell If Content Marketing Is Working For You

January 10, 2013 | By | No Comments">No Comments

measuring content marketing success (600x415)

The first step in knowing if content marketing is working for you is understanding what content marketing can do for you and your business.

Businesses need to invest if they want to stay relevant, and ultimately in business. When you break it down, content is the fuel that drives a wide variety of marketing, PR, Customer Support and even HR efforts. But, even if you focus on the more marketing specific initiatives, it’s pretty clear that consumers are demanding more authenticity and engagement with brands through storytelling, thought leadership pieces and higher levels of quality across the board. ~Michael Neu

Content marketing is not a revenue-making machine but it can be part of it.  By consistently publishing great content online, businesses gain visibility and overtime credibility and brand loyalty. The revenue sales cycle is shown below.

Marketos Revenue Cycle

Marketo

Now depending on the quality of your content and how long you have been investing in it, here is a quick guide to tell if content marketing is working for you during the different stages of the sales cycle.

Measuring Early Stage Success

When you first activate a content marketing program for your business, you will usually not see any financial impact during this time – this is why it is a long-term investment.

However you should start tracking for page-views, social shares and comments to start to get a feeling if your content is resonating with your target audience.

A great way to gain some early traction in this department is to 1) Identify SMEs (Subject matter experts) in your industry 2) Expand on those influencers work and link to their article in your own 3) follow that up with some form of social engagement so they share your work with their vast audience. James A. Martin dives deeper in his explanation of how to execute this in his article this week. “What is Content Marketing and Why Does Your Business Need it?

Once you are meeting your metric goals on a regular basis then you’re ready to take your content marketing strategy to the next level.

Set a deadline for success, and if is not working for you try something different and always be optimizing your efforts.

Measuring Middle Stage Success

Now that your content is engaging your audience it’s time to start positioning yourself to take the relationship to the next level. This is when you want to start accelerating lead generation through webinars, newsletters, and white papers.

These pieces of content require much more planning,  substantial amounts of research, and elements of design. The focus of these in-depth pieces of content are in the later stages of the sales cycle; when the consumer is aware of the available options but wants to learn more about the subject to make an informed purchase decision.

During this stage, if successful, you will be getting closer to reporting back on some content marketing ROI. Some metrics to track here include number of subscribers and new warm leads in general.

Measuring Late Stage Success

Now that you have a handle on how to attract, engage and capture your target audience through content marketing, this is the stage where your long term investments starts paying off.

During this stage you want to start paying attention to more meaningful metrics that affect your businesses bottom line like lead conversion rates and cost of customer acquisition. You should also do your best to measure the percentage of repeat customers. A successful content marketing program should be help reduce the costs of lead generation while accelerating  the number of sales and revenue for your business through high-quality leads.

There’s a reason that 9 out of 10 B2B companies use Content Marketing to connect to their customers and potential customers. As Google has documented, the number of information sources read before a user purchases something has risen from 5.3 in 2010 to 10.4 in 2011. The customer is much more informed, and is looking for useful information to answer any questions they might have. ~Colin Lamont

It is important to create content that is also helpful to your current customer base. Think of ways you can add more value and make their experience with your brand as meaningful and enjoyable as possible. Content such as product guides, and newsletters can turn your customers into brand loyalists and eventually brand advocates.

What content marketing stage is your business at? What metrics are you looking at to measure your success?

Blogging: When & How Often You Should Post for Higher Impact

January 9, 2013 | By | No Comments">No Comments

when to publish and how often

Running a successful blog requires regular content creation and promotion. However there is one more element you may want to think about — timing.

Knowing when people read blogs and tune in, or are more likely to click, read, and even leave a comment can be something you should experiment with to get the most of your blogging efforts.

HubSpot’s Social Media Scientist Dan Zarrella got geeky about the subject and took a deeper look into his data to see if there were any success patterns in timing and blogging. To help guide our efforts here are 3 key takeaways from his research:

When to Publish for more Traffic

If your objective is to get as much traffic as possible, then you should plan to hit or schedule publishing on Mondays at 11am.

blogging views by day (600x463)

blogging view by hour (600x465)

When to Publish for more Comments

Now obviously getting comments depends on how engaging your content is and the author’s brand equity, but data says if you publish on Saturdays at 9 in the morning you will get more comments.

It makes sense if you think about it. During the weekend people have more free time to participate than when they just scan through blogs during the week.

blogging comments by day (600x465)

How often to Publish

The more often you blog the better. Now data says that if you post more than once per day, you’re more likely to get more unique views and inbound links.

links and traffic by posting frequencyNow that you know timing is key, adjust your publishing times accordingly. Track for performance at the times of higher impact for you may be different depending on your audience. This is a great point of reference to start optimizing the impact of your content.

Installing and Tuning your Content Engine

December 20, 2012 | By | No Comments">No Comments

Steve Rubel, EVP of Global Strategy and Insights at Edelman, recently wrote a great post as a LinkedIn Thought Leader titled: Big Idea 2013: Put a Content Engine Inside Your Company.  He states:

“If you want to grow your business in 2013, I have one piece of advice – put a content engine inside your company. It’s no longer optional. It’s required.”

Steve lists 5 great storytelling lessons, and since our team at Relaborate has been acting as the “engineers and mechanics” creating a content development and content marketing platform for brands, I thought I would expand on what we’ve learned over the course of the last year based on a couple things that jumped out at me in the article.

Cultivating Superstars

Steve on cultivating superstars:

“News and information, to some degree, is commodity content – it’s everywhere. Deep, thoughtful analysis, however, is in high demand.”  

Cultivating “superstars” is key to help drive content production, but it’s also difficult since usually those with thought leadership tend to be extremely busy.

We’ve found one way to overcome this challenge, is by only asking these superstars and experts to contribute quick, thoughtful nuggets of knowledge through an intelligent Q&A process around their expertise, as a starting point.

“Just as the New York Times has Nate Silver and ESPN has Bill Simmons, you too can grow and cultivate rock stars who create thoughtful content with unique analytical point of view.”

This way you can bring them into the process in an “on demand” style asking for specifics, rather than giving more open-ended content assignments.

Hiring Outside your Walls

Steve on adopting a newsroom mentality:

“Hire journalists just as LinkedIn, Qualcomm and others have done. Curate voices like we do on edelman.com.”

Hiring journalists by outsourcing can be used as a positive alternative and/or compliment to your content engine, but it isn’t a fully baked solution. It works well in certain areas, but completely outsourcing the brand and thought leadership can be dangerous and expensive.

We’ve seen companies find success through a hybrid approach, where they empower their in-house staff to manage the initial subject planning process and the final editing, approval, sharing and engagement processes, but calling on outsourced staff to produce the base material, helping to fuel a campaign or the engine.

Data, Data, Data

Steve on being Data Driven:

“…Follow in his footsteps in not only how you use data to inform and deliver your storytelling but also in how you measure your results.”

Data is vitally important, but it needs human interpretation. I am a huge believer in data, and we are using it to drive intelligence throughout our application. But often the best pieces of content have elements in them that aren’t easily measured, and therefore tough to re-suggest (from a technical perspective).

This is why collecting and identifying the stories and creative elements that are the “heartbeat” of the process, and what drives sharing, can be bubbled up through the data, but must still be interpreted and recognized through a human lens.

Getting Started in 2013

This was great timing by Steve to write his post to encourage organizations to take this next step.  I hope some of these ‘add-on’ suggestions can be helpful for those looking to setup or optimize their content engines in 2013.

“Next year the divide will widen between those who think and act like media companies and those who don’t.”

Note-  As a true “beta” application, we’ve been experimenting and testing the various features and workflows that organizations will need in order to adopt the best practices of the leading media companies.  Our team is really excited about the new releases coming down the line in early January.  We really think we have some powerful tools to enable business and brands of all sizes to create better content and fuel growth.

If you are interested in seeing the next version of Relaborate, please contact me

Content Marketing Gems of the Week

December 7, 2012 | By | No Comments">No Comments

best content marketing articles of the week

Some of the best articles we stumbled upon this week:

Which articles caught YOUR attention this week?